Service Owner – Cloud & Data Center
ANDRITZ Digital Factory d.o.o · Zagreb
Job description
About the role
The Service Owner will be responsible for the end‑to‑end lifecycle of our Cloud and Data Center services, translating business needs into reliable, secure and cost‑effective technology solutions. You will work in a global, multi‑regional environment and collaborate closely with security, service management and regional IT teams.
Key responsibilities
- Own the full lifecycle of Cloud and Data Center services, from strategy and design through delivery and continuous improvement.
- Define and drive the service roadmap aligned with business objectives and overall IT strategy.
- Ensure service delivery is reliable, secure, compliant and cost‑efficient.
- Lead infrastructure transformation initiatives, migrations and service improvement projects.
- Coordinate priorities across delivery teams, vendors and service partners.
- Monitor service performance and customer satisfaction, implementing continuous improvement actions.
- Manage budgets, resources, documentation and operational governance.
- Collaborate with security, service management and regional IT teams to maintain global alignment.
Required profile
- Degree in Computer Science, Information Systems or a related discipline.
- At least 5 years of experience managing Cloud and Data Center services in complex enterprise environments.
- Proven ability to lead vendor and service provider relationships.
- Strong leadership, stakeholder management and communication skills.
- Proactive mindset with a passion for continuous improvement and service excellence.
Required skills
- Microsoft Azure
- AWS
- Google Cloud Platform
- ITIL framework
- Modern data‑center infrastructure technologies
What we offer
- Opportunity to shape global Cloud and Data Center services in an international environment.
- Work on enterprise‑scale cloud and infrastructure initiatives.
- Continuous learning and development opportunities.
- Flexible working models with hybrid options.
- Collaborative team that values expertise, ownership and innovation.
- Competitive compensation and attractive local benefits.
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Published 1 month ago
Expires 5 days from now
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ANDRITZ Digital Factory d.o.o
Zagreb
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