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Hotel Operations Manager (m/f)

Pucić Estates d.o.o. · Dubrovnik

🇬🇧 English

Job description

About the role

We are seeking a Hotel Operations Manager (m/f) to lead the day‑to‑day operations of our luxury five‑star hotel in Dubrovnik. The role ensures seamless service across front desk, housekeeping, maintenance and food & beverage, driving guest satisfaction and operational excellence.

Key responsibilities

  • Oversee front desk, housekeeping, maintenance and F&B departments, ensuring standards are met.
  • Plan and direct hotel operations, adhering to regulatory, technical and quality standards.
  • Conduct regular inspections, identify issues, organise corrective actions and follow‑up.
  • Maintain high levels of cleanliness and guest satisfaction.
  • Communicate effectively with department heads and lead weekly team meetings.

Required profile

  • Proven experience in a similar hotel operations management role.
  • Strong organisational and leadership abilities.
  • Excellent communication skills.

Required skills

    What we offer

    • Competitive salary.

    Questions fréquentes

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    Published 1 month ago

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    Pucić Estates d.o.o.

    Dubrovnik