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Ova ponuda je istekla 28/09/2026. Više ne prima prijave.
Customer Support Specialist – Croatian & English
TP Croatia d.o.o. · Zagreb
Opis radnog mjesta
About the role
We are looking for a bilingual Customer Support Specialist to join our call centre in Zagreb. You will interact with customers in both Croatian and English, providing assistance and information about our products and services.
Key responsibilities
- Answer incoming phone calls and emails from customers.
- Provide clear information and advice on products and services.
- Identify customer issues, propose appropriate solutions and ensure resolution.
- Document all interactions and actions in the company’s software system.
- Maintain up‑to‑date knowledge of service offerings.
Required profile
- Advanced proficiency in spoken and written English.
- Native level fluency in Croatian.
- Previous experience in a customer service or call‑centre environment.
- Comfortable communicating by phone and handling multiple inquiries.
Required skills
- Computer literacy.
- Smartphone usage.
What we offer
- Work in a company that follows German standards with international growth opportunities.
- Professional training and continuous development programmes.
- Modern high‑tech office premises located in Zagreb.
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TP Croatia d.o.o.
Zagreb
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