Call agent u pozivnom centru
IV Nakladništvo · Zagreb
Opis radnog mjesta
About the role
We are looking for a proactive Call Agent to join our call centre team in Zagreb. You will engage daily with customers, present our products, and support the sales process while receiving full guidance from the team leader and the company.
Key responsibilities
- Initiate and maintain daily communication with clients via phone.
- Present and explain product offerings to prospective customers.
- Track and follow up on sales opportunities throughout the sales cycle.
- Collaborate with the manager and colleagues to ensure smooth operations.
Required profile
- Strong dedication, reliability, and a collegial attitude.
- tactful, motivated and persistent in achieving targets.
- Excellent openness and persuasiveness in communication.
- Hard‑working and industrious mindset.
Required skills
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IV Nakladništvo
Zagreb
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