Wellness & Spa Receptionist

About the role

The Wellness & Spa Receptionist greets guests warmly, guides them to the wellness facilities and ensures a pleasant experience throughout their stay.

Key responsibilities

• Professional and friendly guest reception and orientation to the Wellness & Spa centre.
• Supervise guest behavior in the wellness area according to hotel house rules.
• Perform daily measurements, control and record keeping for pool and jacuzzi parameters.
• Maintain the Wellness & Spa centre clean, tidy and well‑organized.
• Manage laundry, fruit orders and other supplies needed for the centre.
• Provide information about products and services offered in the wellness and beauty area.
• Handle reservations, coordinate bookings and process related payments.

Required profile

• Minimum 2 years of experience in a similar role within the hotel industry.
• Fluent in English; knowledge of German and/or Italian is a plus.
• Proficient with MS Office tools.
• Knowledge of therapeutic services (massages, facial and body care) is advantageous.
• Experience in the wellness sector and hospitality is a plus.
• Excellent communication, courteous, service‑oriented, independent and patient.

Required skills

• English language proficiency.
• German language proficiency (optional).
• Italian language proficiency (optional).
• MS Office.

What we offer

• Possibility of accommodation.
• Hot meals provided.