This job is no longer available
This job expired on 21/09/2026. It no longer accepts applications.
Djelatnik u odjelu korisničke podrške
Major Internacional d.o.o. · Zagreb
Job description
About the role
The main mission is to provide support to customers via email, chat and telephone, while handling administrative tasks and ensuring compliance with company regulations.
Key responsibilities
- Respond to customer inquiries through email, live chat, and telephone.
- Perform administrative tasks related to support cases.
- Ensure compliance with company policies and regulations.
Required profile
- At least 1 year of experience in customer support.
- Completed secondary education (high school diploma).
- Willingness to work rotating shifts, including weekends, as per labor law.
- Positive team spirit and collaborative attitude.
- Proficiency in English.
What we offer
- Permanent contract providing job security and stability.
- Quarterly bonuses and special payments (e.g., Easter, Christmas, holiday bonus).
- Paid transportation expenses.
- Meal allowance for hot meals.
- Education, mentorship and professional development opportunities.
- Excellent work atmosphere and team collaboration.
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Major Internacional d.o.o.
Zagreb
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