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Pleter-usluge d.o.o. · Zagreb
Opis radnog mjesta
About the role
The Cleaning Department Manager leads the cleaning operations of Pleter-usluge, ensuring compliance with legal regulations, internal policies, and industry standards. The role involves planning, budgeting, quality management, and continuous improvement of service delivery across all client locations.
Key responsibilities
- Organise, coordinate and supervise cleaning staff in line with legislation and company procedures.
- Plan and control financial resources for the cleaning activity, preparing inputs for the annual business plan.
- Participate in the implementation of the quality management system and monitor performance against targets.
- Prepare tender documentation, draft offers and support the sector director in bid submissions.
- Conduct regular site visits, create service reports and ensure contractual compliance.
- Analyse market needs, develop new business opportunities and propose equipment upgrades.
- Oversee material‑financial documentation, manage expenses, and ensure timely collection of receivables.
- Monitor working hours records and enforce occupational safety and health measures.
Required profile
- Completed secondary or higher education in a technical or social field (SSS/VŠS/VSS).
- Proven experience in managing cleaning or facility‑service teams.
- Strong knowledge of Croatian labour, safety and environmental regulations.
- Ability to prepare financial forecasts, tender documents and performance analyses.
Required skills
What we offer
- Stable employment in a successful company with a dynamic team.
- Full‑time permanent contract (40 h/week) with the possibility of an indefinite term after the probation period.
- Company‑covered transport, meal allowance, overtime and holiday pay premiums.
- Annual bonuses (Easter, Christmas, holiday gifts) and recognition awards.
- Provided work‑protective clothing and footwear.
- Additional employee benefits and a friendly work environment.
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