Staff Forward Deployed Engineer, EMEA

About the role

GitLab's Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, AI adoption and direct contributions to GitLab's product. As a Staff Forward Deployed Engineer, you work closely with strategic customers while keeping the technical standards of a Staff-level product engineer. The role is remote, available to candidates in Ireland, Austria, France, Germany, the Netherlands, Spain and the United Kingdom.

Key responsibilities

• Contribute production-quality code: bug fixes, features, integrations, tooling and performance improvements, following GitLab's product and engineering processes.
• Diagnose complex problems across GitLab product, customer architecture, CI/CD, APIs, observability, infrastructure and cloud, and coordinate resolution across Product, Engineering, SRE, Support, SA, CSA, CSM and Professional Services.
• Drive adoption of GitLab Duo Agent Platform with strategic customers, removing AI adoption blockers and building safe, reusable adoption patterns.
• Create technical narratives, Well-Architected Frameworks, whitepapers, webinars and reference architectures, and share them with Product, Engineering, Marketing and executive stakeholders.

Required profile

• Staff-level experience building, operating or improving complex production software systems.
• Experience with large, mature product codebases and with AI-assisted development, agentic workflows and AI governance.
• Experience diagnosing complex system behavior and working with strategic customers or senior technical stakeholders.
• Ability to coordinate across product, engineering and customer teams without formal authority, and strong written communication.

Required skills

• Strong Ruby on Rails or Go experience.
• Deep knowledge of modern DevSecOps workflows, Git, merge requests, CI/CD, security controls and compliance.
• Preferred: GitLab platform experience, production experience with PostgreSQL, Redis, Sidekiq, Kubernetes, Docker, Vue, TypeScript, Terraform and Linux, and experience creating technical thought-leadership material.

What we offer

• Flexible paid time off, resource groups and equity compensation with an employee stock purchase plan.
• Growth and development fund and parental leave.