Senior Business Analyst – Health Insurance (Remote)
CoverGo · Zagreb
Opis radnog mjesta
About the role
CoverGo is seeking a Senior Business Analyst to work remotely with health‑insurance clients, translating business problems into analytical solutions and supporting system enhancements.
Key responsibilities
- Collaborate with clients and technical teams to identify business problems and design appropriate analytical solutions.
- Gather, analyse and document complex business requirements through workshops, interviews and work sessions.
- Create detailed test case scenarios, oversee testing phases and ensure requirements are reflected in system design.
- Develop business requirement documents and user stories for system modifications.
- Support QA, UAT and release phases, including defect analysis and change maintenance.
Required profile
- Minimum 5 years of experience as a Business Analyst.
- Degree in Business, IT or a related field.
- Prior experience in the health‑insurance industry; insurtech background is a plus.
- Strong organisational and time‑management skills with ability to meet deadlines.
Required skills
- Business analysis concepts: requirements definition, process documentation, user‑acceptance testing.
- Agile/Scrum methodology experience.
- Excellent written and verbal communication in English.
- Technical writing ability.
What we offer
- Fully remote work environment.
- Competitive salary and performance bonus.
- Flexible leave and remote‑work allowance.
- Learning and development plan.
- International, diverse team with 30+ nationalities.
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CoverGo
Zagreb