Project Coordinator, GoClinical

About the role

ProPharma's GoClinical Project Coordinator supports the delivery of decentralized and hybrid clinical trials in Zagreb, Croatia (hybrid). Reporting to the GoClinical Project Manager, the role coordinates study activities, maintains study data in CTMS and GoClinical, supports site and sponsor communications, coordinates research visits and ensures accurate tracking and documentation throughout the study lifecycle.

Key responsibilities

• Create, maintain and update study information in CTMS and GoClinical, including sponsor, site, subject, visit and issue tracking
• Support study start-up, maintenance and closeout, including site setup, DCV introductions, onboarding, training and reconciliation of returned equipment
• Maintain accurate, audit-ready study documentation
• Coordinate research visit scheduling and logistics across participants, sites, healthcare professionals and project teams, and monitor visit completion
• Serve as main contact for site communications, document submissions and activity coordination, and attend and document meetings such as Kick-Off Meetings
• Coordinate decentralized visits, courier bookings, sample collection and shipment, and track study equipment and materials
• Track and report study metrics and operational performance indicators as directed by the GCPM
• Receive, review, track and distribute source documentation from decentralized visits, and support study documentation and training materials
• Participate in CTMS and GoClinical audits and quality reviews, and ensure compliance with SOPs, ICH-GCP guidelines, study protocols and regulatory requirements

Required profile

• Bachelor's degree in Life Sciences, Healthcare, Business Administration or a related field, or equivalent education, training and experience (at least three years)
• Understanding of clinical trial processes and decentralized clinical trial operations
• Professional, confident and articulate communication style

Required skills

• Working knowledge of ICH-GCP and applicable clinical research regulations
• Experience with CTMS, study management systems or clinical databases
• Advanced computer literacy, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat