Key Account Manager – ICT Solutions

About the role

The Key Account Manager will lead the development and management of relationships with existing and new end‑customer accounts, focusing on the sale of advanced ICT, networking, communication and security solutions.

Key responsibilities

• Develop and maintain relationships with key business customers.
• Identify new business opportunities and acquire new clients.
• Sell ICT, networking, telecommunications and security solutions.
• Understand customer business needs and propose optimal solutions.
• Prepare and present commercial and technical offers together with internal expert teams.
• Manage the full sales cycle from initial contact to contract signing and project delivery.
• Participate in public and commercial procurement processes.
• Monitor market trends, competition and technology developments.
• Achieve sales targets and grow a long‑term customer portfolio.

Required profile

• Proven experience in B2B sales and business development for end‑customers.
• Background in selling ICT, telecom, networking or security solutions.
• Good knowledge of the Croatian ICT market and B2B sales processes.
• Experience negotiating and presenting at all decision‑making levels.
• Valid driver’s licence (category B) and good computer literacy.
• Fluent English.

Required skills

• ICT solutions
• Telecommunications
• Networking
• Security solutions
• Dell
• Cisco
• Mitel
• Bosch

What we offer

• Competitive fixed salary plus performance‑based bonus.
• Company mobile phone and laptop.
• Opportunities to work on large‑scale projects with leading global technology vendors.
• Continuous training, certifications and clear career progression.
• Supportive, experienced team and an open, informal work environment.