Key Account Manager – Croatia
Delivery Hero · Zagreb
Opis radnog mjesta
About the role
You will be responsible for building, managing, and growing relationships with top restaurant partners in Croatia, acting as a trusted consultant to drive their success. The role combines data‑driven insights, industry knowledge, and cross‑functional collaboration to optimise partnerships and maximise business impact.
Key responsibilities
- Build and maintain strong, long‑term relationships with restaurant partners through proactive communication.
- Understand partners' business goals and challenges to provide strategic guidance and support.
- Analyse data to drive operational excellence, growth and profitability for both partners and Glovo.
- Drive rapid revenue growth via smart promotions, marketing activations and menu optimisation.
- Own partner revenue performance and onboarding process in the app, from store setup to first days of operation.
Required profile
- 2+ years of experience in high‑performance account management or business consultancy, preferably in FMCG, food‑hospitality or on‑demand delivery.
- Bachelor’s degree in Business Administration, Marketing or Economics.
- Native level of Croatian and proficiency in English.
- Strong organisational, time‑management and analytical skills.
Required skills
- Google Suite
- Salesforce (plus)
What we offer
- 31 days of holiday and up to three weeks of flexible remote work per year.
- Food and transport benefits.
- Private health insurance.
- Multisport subscription with competitive fee.
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Delivery Hero
Zagreb
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