Administrator u turističkoj agenciji

About the role

We are looking for an organized, communicative and responsible individual to join our travel agency as an Administrator. The role supports daily operations, assists in travel organization and maintains communication with travelers and business partners.

Key responsibilities

• Handle administrative tasks related to travel organization and execution.
• Communicate with travelers via phone, email and other channels.
• Process reservations, maintain passenger records and prepare travel documentation.
• Coordinate with hotels, transport providers and other domestic and international partners.
• Assist in creating and updating travel offers and program itineraries.
• Enter and update data in internal systems and manage reservation documentation.
• Support daily office organization and workflow.
• Manage the agency’s Facebook and Instagram accounts, create and publish content.
• Design simple visuals, stories and promotional material using Canva.
• Monitor current offers, departures and relevant information for travelers.

Required profile

• Highly organized and detail‑oriented.
• Excellent communication skills, both written and verbal.
• Friendly, courteous and able to handle multiple tasks simultaneously.
• Proactive and capable of working independently within a small team.

Required skills

• Canva for creating visual content.
• Basic proficiency with Facebook and Instagram for social media management.

What we offer

• Full‑time schedule Monday‑Friday, 08:00‑16:00 with weekends and holidays off.
• Stable, long‑term employment in a growing travel agency.
• Supportive onboarding and continuous learning opportunities in travel administration and digital marketing.
• Potential for professional growth and increased responsibilities.
• Dynamic work environment with varied projects and destinations.