Servisni prijemnik – rad u servisu vozila

About the role

The Service Receptionist will be the first point of contact for customers bringing vehicles to our workshop. You will manage the intake process, coordinate with the service department, and ensure a smooth flow of information throughout the repair cycle.

Key responsibilities

• Receive vehicles in the service bay and greet clients professionally.
• Open and manage work orders, tracking each repair from start to finish.
• Coordinate communication between customers and the service team.
• Prepare quotations and calculate completed work.
• Monitor repair progress and keep clients informed.
• Maintain high standards of customer satisfaction and service quality.

Required profile

• Preferably previous experience in similar service or reception roles.
• Proficient spoken and written English.
• Good computer skills, especially with DMS systems and MS Office.
• Strong sales, communication and negotiation abilities.
• Ability to work independently.
• Basic knowledge of vehicle technical fundamentals and service processes.

Required skills

• English (spoken and written)
• DMS system operation
• Microsoft Office suite

What we offer

• Permanent employment with a probationary period.