Revenue Operations Coordinator

About the role

Crossvallia, which provides IT services for clients such as HAProxy Technologies, is looking for a Revenue Operations Coordinator. The role optimizes and streamlines revenue-generating processes and aligns sales, marketing and customer success teams. It is a full-time position for candidates located in Croatia and Bosnia.

Key responsibilities

• Develop and execute strategies to improve revenue generation processes across sales, marketing and customer success.
• Work with sales, marketing, finance and customer success teams to find improvements and implement solutions.
• Analyze data and KPIs to evaluate revenue operations and spot growth and efficiency opportunities.
• Build and maintain systems and processes for accurate tracking, measurement and reporting of revenue activities.
• Drive adoption of revenue-focused technologies such as CRM systems, marketing automation platforms and sales analytics tools.
• Review sales and marketing processes regularly to find bottlenecks and inefficiencies.
• Help build sales enablement programs, including training, content creation and process optimization.
• Advise sales and marketing teams on revenue operations best practices and monitor market trends, competitors and customer feedback.

Required profile

• Bachelor's degree in business, marketing or a related field.
• Fluent English.
• 5+ years of experience in revenue operations, sales operations or a similar role in a fast-paced, high-growth organization.
• Demonstrated experience optimizing sales and marketing processes, systems and tools.
• Strong analytical, problem-solving and project management skills; proactive and adaptable in a fast-paced environment.

Required skills

• In-depth knowledge of Salesforce
• Marketing automation platforms (e.g. HubSpot)
• Sales analytics tools (e.g. Tableau)