Webshop administrator
JULIANA NAILS d.o.o. za trgovinu i usluge · Zagreb
Opis radnog mjesta
About the role
We are looking for a Webshop Administrator to manage the daily operations of our online store. The role involves handling orders received through various channels, maintaining up‑to‑date product information, and ensuring smooth communication between customers, the central warehouse and the finance team.
Key responsibilities
- Receive and process orders submitted via webshop platforms, electronic channels or telephone.
- Prepare offers, pro‑forma invoices and final invoices for customers.
- Coordinate with the central warehouse, monitor shipment delivery and verify invoice payments.
- Handle customer complaints and resolve issues promptly.
- Update and maintain the customer database, analyse sales data and report results to management.
- Keep product listings, prices and other information current on the webshop.
Required profile
Required skills
What we offer
- Monday‑Friday work schedule.
- 38‑hour work week.
- Performance‑based remuneration.
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JULIANA NAILS d.o.o. za trgovinu i usluge
Zagreb
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