Servisni informator

About the role

The Service Informer will act as the main point of contact for customers regarding vehicle service and sales inquiries. Working in the Ultra auto workshop in Mlini, you will ensure smooth communication and accurate handling of service appointments.

Key responsibilities

• Communicate with customers and manage inquiries related to service and vehicle sales.
• Receive, schedule and organise vehicle service appointments.
• Enter and update customer and vehicle information in the internal system.
• Provide telephone and face‑to‑face information about service offerings.
• Coordinate with colleagues from the service and sales departments.
• Maintain high‑quality, professional communication with all customers.

Required profile

• Strong communication and organisational abilities.
• Polite, professional attitude toward customers.
• Responsible, precise and able to work independently.
• Team‑player mindset.
• Active knowledge of the English language.
• Valid category B driving licence.

Required skills

• Proficiency with the MS Office suite.

What we offer

• Stable and professional work environment.
• Pleasant and dynamic atmosphere.
• Opportunities for learning and professional development.
• Motivated team.
• Regular, stimulating remuneration.