Prodajni savjetnik – luksuzni nakit i satovi

About the role

The client is a prestigious retailer of luxury watches and jewellery in the heart of Zagreb. They are looking for a passionate Sales Advisor who can represent world‑class brands, guide customers through the buying process and ensure a high level of confidentiality and service.

Key responsibilities

• Present and explain the assortment of luxury watches and jewellery to customers.
• Manage the entire sales process from initial contact to closing the sale.
• Advise clients based on their needs and preferences.
• Maintain strict confidentiality and discretion in all transactions.
• Track repair status and handle email communication with clients.
• Collect and update client data in the internal CRM system.
• Keep the sales area tidy, organized and attractive.
• Perform additional tasks as directed by the manager.

Required profile

• Proven experience in sales and direct contact with private customers.
• Experience in luxury product sales is a plus but not mandatory.
• High level of responsibility, motivation, reliability and discretion.
• Friendly, personable attitude with a professional approach to people.
• Proactive learner, able to acquire product knowledge independently.
• Excellent communication skills and ability to deliver top‑class service.
• Very good spoken English (language test will be conducted).
• Strong attention to detail and organizational abilities.
• Ability to maintain a high level of professionalism and personal presentation.