Djelatnik za dostavne aplikacije

About the role

We are seeking a motivated individual to support our food‑ordering applications. The position is based at Medulićeva ul. 6 in central Zagreb and involves daily interaction with the delivery platform, customers, and internal teams to ensure smooth order processing.

Key responsibilities

• Provide first‑line assistance to users of the food‑ordering app, answering questions and resolving minor technical issues.
• Monitor order flow within the application, verify status updates, and flag any irregularities.
• Collaborate with the operations and logistics teams to improve app performance and user experience.
• Document frequently encountered problems and suggest process improvements.
• Assist in basic data entry and reporting related to order statistics.

Required profile

• Fluent spoken and written Croatian.
• Strong desire to learn, grow, and take initiative in a fast‑paced environment.
• Ability to work independently as well as part of a supportive team.
• Basic computer literacy and comfort using web‑based applications.

Required skills

What we offer

• Comprehensive training tailored to the role and the specific delivery applications used.
• A pleasant, team‑oriented work atmosphere with ongoing support from colleagues.
• Performance‑based remuneration that rewards results and personal effort.
• Opportunities for professional development and career progression within the company.