Control Team Specialist

About the role

As an Area Control Team Specialist at Maersk, you will support Ocean execution across the CSE area, ensuring smooth and reliable operations through monitoring, issue resolution, and continuous improvement.

Key responsibilities

• Monitor day‑to‑day Ocean execution, vessel rotations, schedule changes, blank sailings and network disruptions.
• Coordinate with local, regional and global teams to support effective execution and escalate operational issues when required.
• Track cargo readiness, cut‑offs, documentation, VGM and gate‑in compliance, and address recurring deadline issues.
• Support consistent application of Ocean processes, governance and standard operating procedures.
• Contribute to continuous improvement initiatives using operational data, root‑cause analysis and TMW principles.
• Collaborate with Customer Experience, Network Operations, Terminals, Finance and other functions, providing fact‑based updates and participating in operational reviews.

Required profile

• Previous experience in Ocean operations, logistics, customer experience or transport operations.
• Good analytical, problem‑solving and stakeholder‑management skills.
• Structured, organized approach with strong attention to detail.
• Ability to manage multiple priorities in a dynamic environment.
• Proactive attitude, collaborative mindset and interest in continuous improvement.
• Fluent English.

Required skills

• Understanding of Ocean processes and operational execution (advantage).