Receptionist / Front Desk Manager

About the role

The hotel is looking for a dynamic Receptionist or Front Desk Manager to lead the reception team, ensure smooth guest interactions and maintain accurate records. This position is essential for delivering high‑quality service in a busy hospitality environment.

Key responsibilities

• Perform all front‑desk duties, including guest check‑in, check‑out and handling inquiries.
• Maintain up‑to‑date and precise records of all required documentation and cash handling.
• Receive guests, address requests and resolve complaints promptly.
• Collaborate and exchange information with other hotel departments.
• Organise and supervise the reception team as the front‑desk manager.

Required profile

• Minimum one year of experience in a similar hospitality role.
• Excellent command of English and a second foreign language (German or another).
• Strong communication and negotiation abilities.
• Motivated, positive and able to work under pressure.
• Flexible and willing to work occasional shifts.
• Team‑oriented mindset.

Required skills

• Proficient use of the MS Office suite.

What we offer

• All necessary tools and equipment for the job.
• Warm meal provided during shifts.
• Opportunities for professional advancement.
• No night‑shift schedule.
• Above‑average salary with performance‑based bonuses.
• Continuous training and a pleasant work environment.