Recepcioner (m/ž)
Quater d.o.o. · Zagreb
Opis radnog mjesta
About the role
The Receptionist will be the first point of contact for guests at our hotel in Zagreb, handling check‑in and check‑out procedures, managing reservations and responding to inquiries via phone, email and in person. The role requires a friendly attitude and the ability to work efficiently in a fast‑paced environment.
Key responsibilities
- Perform daily front‑desk operations including check‑in, check‑out and handling cash transactions.
- Manage reservation system, update bookings and coordinate with housekeeping.
- Answer guest questions and resolve issues in person, by phone or email.
- Process payments and issue invoices accurately.
Required profile
- Excellent communication and interpersonal skills.
- Resourceful, flexible and able to multitask.
- Proficiency in English (mandatory) and at least one additional language is a plus.
- Good knowledge of Microsoft Office applications.
Required skills
- MS Office
What we offer
- A pleasant work environment with a supportive team.
- Two‑shift schedule with regular salary.
- Warm meals provided during work hours.
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Quater d.o.o.
Zagreb
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