Recepcionar / administrator u dentalnom centru

About the role

We are looking for a friendly and organized professional to be the first point of contact for patients at our dental centre in Zagreb. The role combines front‑desk reception, administrative support and a positive attitude that contributes to a pleasant atmosphere for both patients and the medical team.

Key responsibilities

• Greet and check‑in patients with a smile.
• Handle daily administrative and reception tasks for the clinic.
• Enter patient data into the database and maintain accurate records.
• Prepare invoices, process payments and manage cash‑box reconciliations.
• Schedule appointments and maintain the clinic’s calendar.
• Answer emails and telephone calls promptly.
• Prepare and complete patient documentation.
• Coordinate communication between patients and medical staff.
• Draft business correspondence and other administrative letters.

Required profile

• Enjoys working with people and providing excellent customer service.
• Comfortable with a variety of administrative duties.
• Remains calm and organized during busy periods.
• Shows professionalism, reliability and a positive energy.

Required skills

What we offer

• Fixed‑term contract with shift work (morning and afternoon).
• Weekend rotation with other receptionists.
• Professional, organized and friendly work environment.
• Interaction with both domestic and foreign patients.
• Collaboration with an experienced medical team.
• Onboarding support and opportunities for further training.
• Employer‑covered education costs, 50% subsidised Multisport card, Christmas and Easter bonuses.
• A team that values respect, responsibility and a good atmosphere.