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5 godine iskustva

Vještine

Requirements gathering Functional specification writing Process modeling (BPMN, UPN, AS-IS/TO-BE) Agile delivery (Scrum, Kanban) User story creation Stakeholder management OCR/AI solution design ClickUp implementation Balsamiq wireframing Test case design (functional & UAT) Workshop facilitation SWOT & Pareto analysis RACI governance Project workflow standardization Team coordination

Iskustvo

Business Analyst & Product Owner

WEVIOO

2024-06 -

Led multiple high‑impact projects for Ooredoo (Tunisia), NASR Insurance (Mauritania), Benin Ministry of Social Affairs, and SODEXCA. Directed the creation of a Functional Requirements Document template deployed across six modules, and built four AI skills that automated AS‑IS/TO‑BE modeling to user story generation, cutting project time by 50%. Conducted workshops to map current and target processes, authored functional specs, and designed user journeys for insurance and civil registration systems. Introduced ClickUp for Agile ticket management, improving visibility and cost control across five projects in two months, and standardized workflows that reduced rework by 80%. Produced over 260 user stories, 300+ test cases, and facilitated Scrum ceremonies for 20+ stakeholders, ensuring successful delivery of AI‑driven OCR and pre‑accounting solutions.

Jezici

Francais

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English

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